Manage Conflict Within A Team – Online Training Course – CPDUK Accredited

Description

Welcome to our online Manage Conflict Within A Team training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Manage Conflict Within A Team training course covers key aspects on conflict management from the different methods to manage conflict, how to handle and minimise conflict with confidence. It helps you understand how to reduce the potential of conflict within the confines of your organisational policies and procedures alongside expected legal and ethical requirements.

Course content

This online Manage Conflict Within A Team training course includes the following:

• Introduction
• Chapter 1 – What is conflict?
• Chapter 2 – Business communication
• Chapter 3 – Conflict management
• Module summary.

Who is the course for?

This online Manage Conflict Within A Team training course is suitable for the following:

• Managers
• Team leaders
• Heads of departments
• Line managers.

Course aims

The aims of this Manage Conflict Within A Team eLearning course are to:

• Impart knowledge and skills on different methods of conflict management.
• Value the minimisation of conflict within a team or organisation for effective service delivery.
• Know how to handle conflict within a team or within an organisation confidently.

Learning objectives

On completion of this online Manage Conflict Within A Team training course, the learner will be able to:

• Value the minimisation of conflict within a team or organisation for effective service delivery.
• The learner is able to deal and handle confidently with conflict within a team or within an organisation.
• Point out how to reduce the potential conflict within a team or within an organisation.
• Identify organisational policies and procedures, legal and ethical requirements expected when dealing with conflict within a team, review systems and related situations.

Learning outcomes

On completion of this Manage Conflict Within A Team e-learning course, the learner will be able to:

• Outline the different personal skills needed to deal with conflict between other people within an organisation.
• List the core principles of conflict management.
• Justify the need to deal with conflict within a team or within an organisation.
• Examine the need to judge the seriousness of a conflict and its potential impact.

Manage Conflict Within A Team – Online Training Course – Level 3 – CPDUK Accredited.