Dealing with a Mental Health Emergency in the Workplace – Level 2 – Online CPDUK Accredited

This online Dealing with a Mental Health Emergency in the Workplace training course is designed to help learners understand more about how to deal with mental health emergencies in general and how to give appropriate mental health first aid in different situations. Learners will learn more about what constitutes a mental health crisis or emergency, what to do and what not to do and also the actions to take in specific situations.

Course content

The online Dealing with a Mental Health Emergency in the Workplace training course includes the following:

• Introduction
• Chapter 1 – Introduction to mental health crisis
• Chapter 2 – First aid for suicidal thoughts and behaviours and panic attacks
• Chapter 3 – First aid for self-harming behaviours and psychosis
• Chapter 4 – How to deal with violent or aggressive behaviours
• Chapter 5 – First aid for traumatic events, extreme distress, and flashbacks
• Module summary.

Who is the course for?

This online Dealing with a Mental Health Emergency in the Workplace training course is suitable for employers, managers and employees with an interest in developing their knowledge and understanding of how to deal with a mental health crisis or emergency in general or in specific situations.

Course aims

The aims of this Dealing with a Mental Health Emergency in the Workplace e-learning course is to develop learners’ understanding of what constitutes a mental health crisis or emergency.

Learning objectives

On completion of this Dealing with a Mental Health Emergency in the Workplace e-Learning course, the learner will be able to:

• Explain what is meant by a mental health crisis or emergency.
• Discuss the actions to take and what not to do if an individual is experiencing a panic attack.
• State the actions to take and what not to do if an individual is experiencing suicidal thoughts and displaying self-harming behaviours.
• Outline the actions to take and what not to do if an individual is displaying violent or aggressive behaviours.
• Describe the actions to take and what not to do if an individual is displaying extreme distress caused by an object or situation they fear.

Learning outcomes

On completion of this Dealing with a Mental Health Emergency in the Workplace eLearning course, the learner will be able to:

• Point out actions to take and what not to do if someone is experiencing a mental health crisis or emergency.
• Explain what to do and what not to do in a mental health emergency.
• Describe the actions to take and what not to do if an individual is showing signs of psychosis.
• Describe the actions to take and what not to do if an individual has experienced a traumatic event.
• Describe the actions to take and what not to do if an individual is experiencing flashbacks.