CSTF Safeguarding Adults – Level 2

Aims

This level 2 CSTF safeguarding adults eLearning course aims to:

• Enhance understanding of safeguarding concepts, enabling healthcare workers to recognise and respond to potential abuse or neglect effectively.

• Empower healthcare professionals to advocate for and protect adults at risk within their care.

• Promote a collaborative approach to safeguarding, involving a multidisciplinary team and multi-agency partnerships.

Learning objectives

To achieve the course aims, this CSTF safeguarding adults level 2 course will:

• Define key terms, including harm, abuse, and neglect, using case-based examples.

• Explain the legal and ethical frameworks that underpin safeguarding adults in the UK.

• Describe professional responsibilities, boundaries, and multi-agency roles in safeguarding processes.

• Demonstrate when and how to raise safeguarding concerns, including making referrals to social care.

• Illustrate how to provide advocacy and support decision-making for individuals lacking mental capacity or with communication needs.

• Discuss best practices in documenting safeguarding concerns and how to distinguish between fact and opinion.

• Identify key risk factors for radicalisation and understand referral pathways under the Prevent Duty.

Learning outcomes

By the end of this CSTF safeguarding adults level 2 course, learners will be able to:

• Recognise signs of abuse, harm, and neglect

• Know when and how to raise safeguarding concerns

• Understand key laws: Care Act 2014, MCA 2005, HRA 1998

• Identify what constitutes abuse and related risks

• Ensure advocacy where needed (e.g. mental capacity issues)

• Know your professional role, responsibilities, and limits

• Understand others’ roles in multi-agency teams

• Refer concerns to social care per policy

• Record concerns clearly and objectively

• Keep accurate records, separating fact from opinion

• Share information appropriately with relevant parties

• Recognise radicalisation risks and act under Prevent Duty.

Why is this course important?

Safeguarding adults is a statutory duty and a vital part of delivering safe, person-centred care. This CSTF level 2 course equips healthcare staff with the knowledge, skills, and confidence to recognise abuse, respond effectively, and make lawful referrals.

Aligned with the Care Act 2014, Mental Capacity Act 2005, and Prevent Duty, it supports multi-agency working, advocacy, and accurate documentation. Essential for staff with regular patient contact, this CPD-certified course ensures compliance with CQC, NHS, and statutory training standards, helping to protect vulnerable adults from harm and neglect.

Course assessment

• Multiple-choice knowledge assessment (minimum pass mark: 80%)

• Unlimited retakes allowed

• Instant access to a CPD-accredited digital certificate

• Certificates accepted by NHS Trusts, CQC-registered providers, and regulatory bodies

• Employers can verify certificates through our support team.

Course certification

• Receive a CPD-accredited certificate upon successful course completion.

• Certificates are available for immediate download upon passing the final assessment.

• Accepted by NHS Trusts, private healthcare providers, and regulatory bodies, meeting compliance requirements.

• Employers and organisations can verify the authenticity of certifications through the ComplyPlus™ platform.

Refresher requirements

• Refresher training is recommended every 3 years

• Earlier refresher is required if the national policy or local safeguarding procedures change

• Pre-assessment may be used to determine if refresher training is required.

Course accreditation

• Accredited by the CPD certification service, ensuring high-quality training.

• Meets the UK Core Skills Training Framework (CSTF) standards.

• Fulfils requirements set by the Care Quality Commission (CQC), Health and Safety Executive (HSE), Health Trust Europe (HTE), Crown Commercial Services (CCS) and NHS Collaborative Procurement Partnership (CPP).

• Informed by best practice frameworks from current legislation and regulations, the Royal College of Nursing (RCN), Bournemouth University National Competency Framework and NHS England’s Safeguarding Assurance Framework.

Course demo (video)

FAQ’s

How does level 2 safeguarding adults training differ from level 1?

This safeguarding adults level 2 builds on the foundational knowledge from level 1 by focusing on practical application, multi-agency collaboration, and decision-making in more complex safeguarding situations. It is designed for staff with regular contact with adults at risk and includes deeper coverage of advocacy, professional boundaries, and responding to radicalisation under the Prevent Duty.

Will I learn how to work with other agencies during safeguarding cases?

Yes. This online safeguarding adults course covers your role in multi-agency safeguarding processes, including how to share information appropriately, make effective referrals, and understand the responsibilities of other professionals, such as social workers, police, and safeguarding boards.

Does this safeguarding adults course include scenarios based on real safeguarding cases?

Yes, it does. The training uses real-world examples and case studies to illustrate different types of abuse, legal duties, and best practice responses. These scenarios help you apply safeguarding principles in situations you may encounter in your healthcare role.

How do I log on to the eLearning platform?

After purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven’t received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

• Download the certificate directly to your device

• Save a digital copy for your records

• Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

CSTF Safeguarding Adults (Healthcare) – Level 2 | ComplyPlus™ LMS | The Mandatory Training Group UK –