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£14.99
This course covers complaints handling in health and social care settings. Although most people have no problems when using health or social care services, sometimes things can go wrong.
If patients or service users are unhappy with the care or treatment they have received, they have the right to:
- Make a complaint,
- Have that complaint investigated, and
- Be given a full and prompt reply.
LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications.
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£19.99
Welcome to our online safe handling of medication training course for health and social care providers in home care settings. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
They are also developed in line with the latest UK legislation and meet the requirements set out by the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive and other professional and regulatory bodies.
LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications.
