CSTF Safeguarding Adults – Level 1

Aims

This CSTF safeguarding adults level 1 online training course aims to:

• Equip all staff with foundational knowledge to safeguard adults at risk.

• Promote safeguarding as a legal, ethical and professional duty for everyone.

• Empower staff to recognise, respond to and escalate concerns effectively.

• Embed person-centred, rights-based practice.

Learning objectives

This CSTF safeguarding adults level 1 e-learning course will:

• Define safeguarding and related concepts, including harm, abuse, and neglect

• Discuss the legal frameworks and duties that underpin adult safeguarding (Care Act 2014, MCA 2005, HRA 1998).

• Explain the six principles and how they guide proportionate, least-restrictive decisions.

• Provide guidance on recognising types, signs and indicators of abuse, neglect and self-neglect.

• Explain how to respond appropriately to safeguarding concerns

• Explain the individual and organisational roles and responsibilities under relevant safeguarding legislation.

Learning outcomes

Upon completing the online CSTF safeguarding adults training course, learners will be able to:

• Define the key terms related to safeguarding adults at risk.

• Recognise signs and indicators of abuse, neglect, harm, exploitation and self-neglect.

• Know how to report safeguarding concerns and seek advice without compromising confidentiality.

• Understand their responsibilities under key legislation, including the Care Act 2014, the Mental Capacity Act 2005, and the Modern Slavery Act 2015.

Why is this course important?

This CSTF level 1 course provides essential safeguarding awareness for all healthcare staff, including those new to the sector. It helps learners understand what abuse, harm, and neglect look like, how to spot early warning signs, and what action to take.

Aligned with the Care Act 2014, Mental Capacity Act 2005, and Human Rights Act 1998, the course supports legal duties and promotes safe, person-centred care. By completing this training, learners gain the knowledge and confidence to recognise concerns and raise them appropriately, protecting adults at risk and fulfilling CQC, HSE, and NHS compliance standards.

Course assessment

• Multiple-choice knowledge assessment (minimum pass mark: 80%)

• Unlimited retakes allowed

• Instant access to a CPD-accredited digital certificate

• Certificates accepted by NHS Trusts, CQC-registered providers, and regulatory bodies

• Employers can verify certificates through our support team.

Course certification

• Receive a CPD-accredited certificate upon successful course completion.

• Certificates are available for immediate download upon passing the final assessment.

• Accepted by NHS Trusts, private healthcare providers, and regulatory bodies, meeting compliance requirements.

• Employers and organisations can verify the authenticity of certifications through the ComplyPlus™ platform.

Refresher requirements

• Refresher training recommended every 3 years

• Earlier refresher is required if the national policy or local safeguarding procedures change

• Pre-assessment may be used to determine if refresher training is required.

Course accreditation

• Accredited by the CPD Certification Service, ensuring high-quality training.

• Meets the UK Core Skills Training Framework (CSTF) standards.

• Fulfils requirements set by the Care Quality Commission (CQC), Health and Safety Executive (HSE), Health Trust Europe (HTE), Crown Commercial Services (CCS) and NHS Collaborative Procurement Partnership (CPP).

• Informed by best practice frameworks from current legislation and regulations, the Royal College of Nursing (RCN), Bournemouth University National Competency Framework and NHS England’s Safeguarding Assurance Framework.

Course demo (video)

FAQ’s

Can I take this safeguarding adults online course if I’m not currently working in healthcare?

Yes. While designed for healthcare staff, the course is also valuable for anyone who may interact with adults at risk in community, voluntary, or support roles. The principles and legal frameworks you learn can be applied in a variety of professional and personal contexts.

How does this online safeguarding adults course keep me engaged throughout the learning process?

This safeguarding adults online training course uses interactive elements such as knowledge checks, real-life case studies, and scenario-based exercises. These tools help you apply safeguarding principles in practical situations, improving retention and confidence in handling concerns.

What happens if safeguarding laws or procedures change after I complete the course?

If legislation or local safeguarding procedures are updated before your 3-year refresher is due, we recommend completing an early refresher or targeted update. This ensures you remain compliant and confident in following the latest legal and organisational requirements.

How do I log on to the eLearning platform?

After purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven’t received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

• Download the certificate directly to your device

• Save a digital copy for your records

• Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

CSTF Safeguarding Adults (Healthcare) – Level 1 | ComplyPlus™ LMS | The Mandatory Training Group UK –